SHIPPING POLICY
Thank you for visiting and shopping at Chateliers Waves!
Following are the terms and conditions that constitute our Shipping Policy.
- Orders that have already been packed or sent cannot be changed or cancelled.
- For orders over Rs.600, nationwide shipping is free. For orders below Rs.600 a delivery fees of Rs.60 is charged.
- In most cases, we deliver products within 10 business days of receiving an order confirmation. If you live in a non-metro area, all products should arrive between 8 to 15 days, and delivery to really distant locations may take longer, but this is highly unlikely.
- After receiving your order, it will be dispatched within 3-7 business days. We will cancel the unshipped portion of your order if we are unable to ship your entire order within 7 days of placing it. In this scenario, your payment for the unshipped items in your order will be reimbursed to you in the same manner that it was received. We at Chateliers Waves are devoted to completing the refund as quickly as possible.
- If you are placing an order outside of India please do contact us on WhatsApp or email and we shall assist you accordingly.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please also allow additional days in transit for delivery. If there is anticipated delay in shipment of your order, we will contact you via email or telephone.